Privacy Policy

TikTokFollowers.uk & Hookly App

Last updated: 19 October 2026

TikTokFollowers.uk and Hookly are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how information is collected, used, stored and protected when you visit our website, purchase our services or use the Hookly mobile application.

1. Information We Collect

Depending on how you use our services, we may collect:

Account information: Your name, email address and account details when you register or use our services.
Google Sign-In information: Basic profile information, such as your email address, made available through Google authentication.
Content and prompts: Prompts, preferences and content you submit or generate using Hookly, including captions, hashtags, video hooks, biographies and content ideas.
Saved content and usage: Content you choose to save and information needed to provide app features and manage usage limits.
Order information: Contact details and social media usernames supplied when ordering website services.
Technical information: Device or browser information, logs and diagnostic data where collected by our systems or service providers.

We do not intentionally request your TikTok password or Google account password.

2. How We Use Your Information

We may use your information to:

Create and manage user accounts.
Authenticate users and maintain secure sessions.
Generate AI-assisted content requested by users.
Save and retrieve content you choose to save.
Process website orders and provide customer support.
Maintain, troubleshoot and improve our services.
Protect against fraud, abuse and unauthorized access.
Comply with applicable legal obligations.

We do not sell personal information to third parties.

3. AI Content Generation

Hookly uses an AI service provider to generate content in response to user prompts. Information submitted for generation may be transmitted to that provider to process your request.

Please avoid including passwords, financial details or other sensitive personal information in your prompts. The AI provider's own privacy and retention practices may also apply to information it processes.

4. Sharing and Third-Party Services

We may share information with service providers when necessary to operate our services. Depending on the services you use, these providers may include:

Authentication providers, such as Google Sign-In.
AI providers used to generate requested content.
Website and application hosting, database, email and security providers.
Payment providers used for website transactions, where applicable.

Providers may process information as necessary to perform their services, subject to applicable terms and privacy protections. We may also disclose information when required by law or when necessary to protect our rights, users or services.

5. Payment Security

Website payments, where offered, are processed using the payment methods and providers presented during checkout. Payment information may be handled by the relevant payment provider. Our handling of payment information depends on the actual payment systems used for your transaction.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration and loss. Information transmitted through our services is protected using encryption where supported.

No internet-based service can guarantee absolute security.

7. Cookies and Similar Technologies

Our website may use essential cookies and, where enabled, analytics or similar technologies to support website functionality and understand usage. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Data Retention and Account Deletion

We retain information for as long as reasonably necessary to provide our services, maintain accounts, meet legal obligations, resolve disputes and protect security.

You can request deletion of your Hookly account and associated data using our public account-deletion page:

Hookly App — Account Deletion

You can also delete your account from within the app by opening Settings → Delete account and confirming your choice.

When account deletion is completed, we delete the account and associated data maintained by our application, subject to information that must be retained for legitimate legal, security or fraud-prevention reasons. Information stored separately on your device or by third-party providers may require separate deletion steps where applicable.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of or deletion of your personal information, or to object to or restrict certain processing.

To make a request, contact us using the details below. We may need to verify your identity before acting on your request.

10. Children's Privacy

Our services are not intended for children who are not permitted to use them under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

11. Changes to This Policy

We may update this Privacy Policy when our services or legal requirements change. The updated version will be published on this page with a revised update date.